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Contact Us

Questions, corrections or feedback about our OctaFX coverage - here is how to reach the team.

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Get in touch

The fastest way to reach the editorial team is by email: [email protected]. Messages go straight to the people who work on this site, including James Merrick, who reviews reader-reported corrections personally.

Good reasons to write

We especially welcome factual corrections - if a spread, a regulatory detail or a funding method described here no longer matches reality in South Africa, tell us and we will verify it against the primary source and update the page (the publication date on the page changes when we do). Feedback on the reviews and partnership enquiries are welcome at the same address. Please note we cannot access, open or manage anyone's OctaFX account - for account issues, contact the broker's own support.

After you write

We read everything. Corrections are prioritised and usually verified within a few business days; other messages may take a little longer. If your note leads to a change on the site, the updated date on the affected page is the confirmation.

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